Privacy Policy

The website accessible at the following address accro.fr is published by the company NxtFood SAS.

As NxtFood SAS is concerned about respecting the rules relating to the protection of personal data, this site has been developed in accordance with the General Data Protection Regulation n ° 2016/679 and the law known as “Informatique et Libertés” of January 6, 1978 in its last version.

NxtFood SAS is committed to ensuring that your personal data is collected and processed in a lawful and transparent manner.

Definitions

• Client: Any professional or capable natural person within the meaning of articles 1123 et seq. Of the Civil Code, or legal person, who visits the Site subject to these general conditions.
• Benefits and Services: accro.fr makes available to Customers
• Content: All the elements that make up the information on the Site, in particular texts – images – videos.
• Customer information: Hereinafter referred to as “Information (s)” which correspond to all the personal data likely to be held by accro.fr for the management of your account, the management of the customer relationship and analysis and statistics.
• User: Internet user connecting, using the aforementioned site.
• Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n ° 78-17 of January 6, 1978).
• The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n ° 2016-679)

 

1. Management of personal data

1.1 Responsible for collecting personal data

For Personal Data collected in the context of creating the User’s personal account and browsing the Site, the person responsible for processing Personal Data is: NxtFood. NxtFood is represented by Valérie Mirrione, its legal representative.

As responsible for processing the data it collects, NxtFood undertakes to comply with the framework of the legal provisions in force. It is up to the Client in particular to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality.

Whenever NxtFood processes Personal Data, NxtFood takes all reasonable steps to ensure the accuracy and relevance of the Personal Data for the purposes for which NxtFood processes it.

 

1.2 Purpose of the data collected

NxtFood is likely to process all or part of the data:

• to answer your message, process your request
• to improve navigation on the Site: connection and usage data
• to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash)
• to send you information related to our activity and likely to be of interest to you
• NxtFood does not market your personal data which is therefore only used out of necessity or for statistical and analytical purposes.

1.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of the hook accro.fr site have the following rights:

• Right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of User data, right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited
• Right to withdraw consent at any time (article 13-2c RGPD)
• Right to limit the processing of User data (article 18 RGPD)
• Right to oppose the processing of User data (article 21 GDPR)
• Right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
• Right to define the fate of Users’ data after their death and to choose to whom ACCRO must communicate (or not) their data to a third party that they have previously designated

As soon as NxtFood becomes aware of the death of a User and in the absence of instructions from him, ACCRO undertakes to destroy his data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how NxtFood uses his Personal Data, ask to rectify them or oppose their processing, the User can contact NxtFood in writing at the following address: Nxtfood SAS – Legal Department 64, boulevard de Cambrai 59100 ROUBAIX

In this case, the User must indicate the Personal Data that he would like NxtFood to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on NxtFood by law, in particular with regard to the preservation or archiving of documents. Finally, Users of the accro.fr site can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes)

 

1.4 Non-communication of personal data

NxtFood is prohibited from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, NxtFood remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: No. 2016-679).

NxtFood undertakes to take all necessary precautions to preserve the security of Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of NxtFood, it must inform the Customer as soon as possible and notify him of the corrective measures taken. In addition, NxtFood does not collect any “sensitive data”.

The User’s Personal Data may be processed by NxtFood subsidiaries and subcontractors (consumer service), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of NxtFood Users are mainly the agents of our consumer service:

Evidence Santé Le Trèfle 34 place de la Gare 53000 Laval, France accro@infos-contact.fr

1.5 Types of data collected

Concerning the users of an accro.fr Site, we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 3 years after the end of the contractual relationship:

• name
• first name
• E-mail
• telephone
• address
• reasons for the request

NxtFood also collects information that improves the user experience and provides contextual advice: analytical cookies (Google Analytics, Facebook pixel). These data are kept for a maximum period of 13 months after the end of the contractual relationship.

 

2. Incident notification

No matter how hard you try, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot therefore guarantee absolute security.

If we became aware of a security breach, we would notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the accro.fr site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of accro.fr and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with respect to the user of the site accro.fr.

Security

To ensure the security and confidentiality of Personal Data, NxtFood uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.

When processing Personal Data, NxtFood takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

3. Internet “cookies” and “tags” hypertext links

The accro.fr site contains a number of hypertext links to other sites, set up with permission from NxtFood. However, NxtFood does not have the ability to verify the content of the sites visited, and therefore assumes no responsibility for this fact.

Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

 

3.1 “COOKIES”

A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal under any circumstances.

NxtFood is likely to process the User’s information concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows NxtFood to improve the content of the Site and the User’s navigation.

Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. NxtFood informs the User that, in this case, it is possible that the functionalities of his browser software are not all available.

If the User refuses the registration of Cookies in their terminal or browser, or if the User deletes those registered there, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when NxtFood or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, NxtFood declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by NxtFood, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for NxtFood to register or to consult the Cookies necessary for their operation due to the choice of the User.

For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.

At any time, the User can choose to express and modify their wishes in terms of Cookies. NxtFood may also use the services of external service providers to help collect and process the information described in this section.

Lastly, by clicking on the icons dedicated to the social networks Instagram, Facebook, Linkedin and Youtube appearing on the site accro.fr and if the User has accepted the deposit of cookies by continuing to navigate on the Web site. , Instagram, Facebook, Linkedin and Youtube can also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals on the condition that you consent to them, by continuing to navigate on the site accro.fr.  At any time, the User may nevertheless revoke their consent to NxtFood depositing this type of cookies.

 

3.2 INTERNET TAGS

NxtFood may occasionally use Internet beacons (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist partner in Web analyzes likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on its various pages.

This technology allows NxtFood to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the user.

The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of NxtFood, and provide other services relating to the use of it and the Internet.

 

4. Applicable law and attribution of jurisdiction

Any dispute in connection with the use of the accro.fr site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Lille Métropole.

For any questions regarding this document, contact us contact@nxtfood.fr